Defective device

Would you like to send us a defective device for repair?

Please do not return any item without consultation with us. Please fill out the form only if you have purchased the gardening tool directly from our Onlineshop (

For details on warranties, pls. see "Service & Warranty" or "Your IKRA Benefits". For repair details of defective devices in warranty case, pls. see "Repairs".

Should you have any questions, please do not hesitate to contact our service and technical hotline +49 (0) 6071-3003-0.



Please enter your customer number, invoice number, date of purchase and warranty period.

Please describe the defect of your gardening tool.

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