Returns

Overview / Selection:

 

You wish to return an article within the 14-day return period?

You can find details for the return period in our Cancellation instructions. Please do not send any articles back to us without consulting with us beforehand.

In order to exercise your right of cancellation, you can...

  • ... call us: +49 (0) 6071-3003-0
  • ... send us a fax: +49 (0)6071-3003-30
  • ... send us a letter in the post

 

You wish to return an article for repair within the guarantee period?

(Device purchased from www.ikra.de)

Your IKRA gardening tool has developed a fault within the guarantee period? You can find further details for the guarantees in the Service & guarantee section. You can find further details under Repairs. Please do not send any articles back to us without consulting with us beforehand.

The following options are available for you to return a faulty device for repair:

  • Contact us by telephone: +49 (0) 6071-3003-0
  • Send us a fax: +49 (0)6071-3003-30

 

You wish to return an article for repair after the guarantee period?

Of course, we are also your competent partner for the repair of our equipment even after the manufacturer's guarantee period has expired. We would be delighted to advise you and generate a price estimate, free of charge. Device repair generally takes about one week. You can find further details under Repairs. Please do not send any articles back to us without consulting with us beforehand.

The following options are available for you to return a faulty device for repair:

  • Contact us by telephone: +49 (0) 6071-3003-0
  • Send us a fax: +49 (0)6071-3003-30