Extended Warranty

Extend the guarantee to 4 years

Guarantee / Guarantee extension

IKRA brand tools have a 2-year manufacturer's guarantee. This applies to all IKRA gardening tools. The Ultralight hedge trimmers have a 3-year manufacturer's guarantee. You have the option to extend the manufacturer's guarantee to 4 years - IKRA stands for durable, quality products

You can find further details for the Service & Warranty here.

You have the option to extend the manufacturer's guarantee from two years to four years in the IKRA online shop. We underscore the durability and quality of our products with this. Enjoy the trouble-free use of our high-quality and durable IKRA gardening tools.

Our competent customer hotline and technical hotline are by your side throughout the complete guarantee period (of course also with the two-year and three-year guarantee periods) with advice and assistance. If your device should develop a defect within the guarantee period, we can guarantee you a quick repair. In the event of a service case, contact us and you can send the faulty device to us free of charge. The return shipping of the repaired device or the replacement device back to you is also free of charge.

You can extend the guarantee in the shopping basket during the order process. You can add the guarantee extension to your order with just one click of the mouse in the shopping basket.

It's as simple as this:

Shopping basket view - summary of your order with optional additional guarantee extension.

(Click on "Add now" and the guarantee extension is added to your order)

Take advantage of four whole years of our competent service for our high-quality, durable products. 48-month IKRA device guarantee!

 

15-year service guarantee with the Ultralight hedge trimmers "Made in Germany":

With the Ultralight hedge trimmers FHS 1545 and FHS 1555, you have an IKRA service guarantee for the full 15 years. This means that we will maintain a stock of spare parts and accessory parts for the Ultralight hedge trimmers for 15 years.

You can order these spare parts simply in the online shop (spare parts shop) and they will be delivered directly to your door.

Our competent customer hotline and technical hotline is there for you if you have any questions regarding the world's lightest electrical hedge trimmers (with 2-hand safety switching).

If it is necessary to repair the device, we will ensure that it is back in service as quickly as possible.

All the advantages of the 15-year service guarantee at a glance:

• Spare parts availability 15 years
• Order spare parts online
• Spare parts are delivered straight to your door
• Quick repairs through our technical service*
• Competent customer and technical hotline for questions

(Repair service on-site in Germany - cost-free repair during the guarantee period, thereafter cost-effective service repairs after cost estimate (provided free of charge) - you can find the details for repairs here)